Spend your week on the roadmap, not the feedback inbox.
Feedlify uses AI to cluster and triage customer feedback, turns it into Jira tickets, and helps you close the loop when their request ships — so the manual middle of your week disappears.
The job nobody sees
Every week, the same loop: switch between Zendesk tickets, survey responses, and Slack messages, and triage customer feedback by hand. Doing it properly — tagging themes, spotting duplicates, ranking by impact — eats 5 to 10 hours.
Then comes the part before Jira: cleaning up vague responses, inferring intent, finding the right epic, and writing a description a developer can act on. It never takes five minutes.
And the customers who took the time to tell you something important? They almost never hear back. The feedback loop stays open, and trust quietly leaks out.
What Feedlify does for you
Triage with AI clustering
Run clustering and Feedlify's AI groups related feedback for you. You triage by reviewing clusters and removing anything that doesn't belong — instead of sorting raw feedback line by line. The hours you spend tidying feedback by hand go back to product work.
Clusters become Jira tickets
Turn a triaged cluster into a Jira ticket in one step — with the context attached. No more rewriting vague feedback into something an engineer can actually act on.
Insights that guide discovery
Ask Feedlify for AI insights on a cluster — what you don't yet know, the questions worth asking — so you walk into discovery with a head start instead of a blank page.
From raw feedback to a closed loop
Feedback comes in
Feedback is ingested into Feedlify, so it lives in one place instead of scattered across tickets, surveys, and chats.
AI clusters it
Run clustering and the AI groups related feedback. You review the clusters and remove anything that doesn't belong, so each one is clean.
Get insights for discovery
Ask Feedlify for insights on a cluster to support discovery — surfacing unknowns and questions to ask before you commit to building.
Create a Jira ticket
Turn the cluster into a Jira ticket, with the context attached, so engineering has a clear brief to build from.
Close the loop
When the Jira ticket is set to Done, Feedlify notifies you. You review a pre-filled email from your template and send it — and everyone in that cluster hears back.
Feedlify connects to the tools you already use. See all integrations →
Frequently asked questions
- What is Feedlify for product managers?
- Feedlify is a customer feedback tool that cuts the manual work product managers usually do by hand. It uses AI to cluster and triage incoming feedback, gives you insights on each cluster, turns clusters into Jira tickets, and helps you close the loop with customers when their request ships.
- How does Feedlify save product managers time?
- Feedlify uses AI to cluster related feedback, so you triage by reviewing groups instead of individual items. It surfaces insights on each cluster and turns clusters into Jira tickets — removing the manual steps between raw feedback and a shipped change.
- Does Feedlify work with Jira?
- Yes. You create Jira tickets from triaged clusters, and when a ticket is set to Done, a Jira webhook tells Feedlify to notify you. You then review a pre-filled email and send it to everyone who asked. See the integrations page for all supported tools.
- Is Feedlify available yet?
- Feedlify is pre-launch and launching in 2026. Early access and founding-plan pricing are available now through the waitlist.
Last updated .
Get your week back
20 minutes. No pitch — just a conversation about your feedback workflow.